Welcome to our new wholesale website!

Need Access or Additional Logins?

Questions? Call us at 1-888-856-4516, 8 AM – 5 PM Central, Monday – Friday.

How to add a staff member

6 steps

Follow these steps to authorize another email address for your location.

  1. Open the Sign-In Page

    Click the button below to open the Crescent Memorial website sign-in page.

  2. Sign In With Your Staff Email

    1. Enter your staff email address.
    2. Enter the one-time verification code sent to your email.
    3. Once verified, you will be redirected to the account setup options page.
  3. Select the Second Option

    On the Welcome page, select the “Create an account with your email address under an existing wholesale account” option.

    This option allows you to join a funeral home that already has an approved wholesale account with Crescent Memorial.

  4. Complete Your Account Details

    Fill in the required information:

    • First Name: Enter your first name.
    • Last Name: Enter your last name.
    • Your Email: This will already be filled in with your staff email address used to sign in.
    • Funeral Home’s Email: Enter the email address registered with Crescent Memorial for your funeral home's account.

    Click “Send Verification Code” to continue.

  5. Verify Your Funeral Home

    1. Ask your funeral home's account owner to retrieve the verification code sent to their registered email address.
    2. Enter the six-digit verification code in the required field.
    3. Click “Verify & Create My Account.”

    Important: The verification code expires after 10 minutes. If it expires, request a new code and complete the verification process again.

  6. Account Created Successfully

    Once the verification code is validated, your staff account will be created.

    • If the code is incorrect or expired, follow the on-screen instructions to try again or request a new code.
    • If verification is successful, you will see the “Your Account Is Ready!” confirmation page.

    Click “Go to the Store” to access the Crescent Memorial website and start placing orders.

    You're all set! You can now place orders under your funeral home's existing wholesale account.

How to apply for an account

6 steps

Follow these steps to apply for a new wholesale account.

  1. Open the Sign-In Page

    Click the button below to open the Crescent Memorial website sign-in page.

  2. Sign In With Your Primary Email

    1. Enter the primary email address you want to use for your business account.
    2. Check your inbox for the one-time verification code.
    3. Enter the code to sign in and continue to the account setup page.
  3. Select the First Option

    On the Welcome page, select “Register your funeral home or other death care company.”

    Choose this option if your business does not yet have an approved wholesale account with Crescent Memorial.

  4. Complete the Registration Form

    Enter your funeral home or business details in the registration form, including:

    • Business Information: Business name, contact name, business type, phone number, and email address.
    • Billing Address: Enter your business's billing address.
    • Shipping Address: Use your billing address or turn off “Same as Billing” to enter a different shipping address.
    • Documents: Upload the applicable business or funeral home license and tax exemption form, if available and required. If you do not have a funeral home or business license, select the relevant checkbox. If you are not tax-exempt, leave the tax exemption option unchecked.
    • Billing Preferences: Select the paperless billing option if you prefer not to use paper billing.

    Review your information to ensure everything is accurate, then click “Submit Registration.”

  5. Wait for Your Application to Be Reviewed

    After submitting your registration:

    1. You will receive an email confirming that your application has been submitted.
    2. The Crescent Memorial team will review your business information and submitted documents.
    3. You will receive an email notification once the review is complete, including the outcome of your application.

    Please note: You must wait for Crescent Memorial to approve your application before you can access the wholesale store.

  6. Sign In After Approval

    Once your application is approved, you can sign in to the Crescent Memorial wholesale website using your registered primary email address and the one-time verification code.

    Need to add staff members? Contact Crescent Memorial to request access for additional staff email addresses under your approved business account.

    You're all set! Once approved, you can access the wholesale store and start placing orders for your business.

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